IT Support in North West London for Regulated Businesses
Managed IT and cyber security for care providers, law firms and accountancy practices. One director who does the work, fixed monthly pricing, same-day onsite attendance, and the evidence your regulator, insurer or commissioner asks for.
Based in Edgware, onsite the same day
We provide same-day onsite attendance across our core North West London area. Remote support covers every client, wherever your staff work.
- Edgware
- Stanmore
- Mill Hill
- Hendon
- Colindale
- Burnt Oak
- Kingsbury
- Harrow
- Wembley
- Golders Green
- Finchley
- Borehamwood
Offices in Central London?
We also support businesses in the West End, the City and Holborn.
IT support for Central London →Built for businesses that answer to a regulator
Typical clients have 5 to 70 staff, where the owner or director makes the IT decisions.
Care and healthcare providers
CQC-registered home care agencies and healthcare services that need to evidence data security for the DSPT and CQC Well Led.
Law firms
Practices handling confidential client data, facing cyber questions from PI insurers and Cyber Essentials requests from panels.
Accountancy practices
Firms protecting client financial data and HMRC agent access, with secure remote working for staff.
All-in-one Managed IT, Security and Compliance
Security and compliance are built into the service, so you have one provider and one monthly bill.
Managed IT
- Unlimited remote support, Mon to Fri, 9am to 5pm
- 24/7 device monitoring and alerting
- Automated patch management
- Microsoft 365 administration
- Staff onboarding and offboarding
- Monthly IT health report
Managed security
- Endpoint detection and response
- Email security and anti-phishing
- DNS filtering and web protection
- MFA enforcement and identity hardening
- Managed backup with quarterly restore tests
- Security awareness training
Compliance
- Cyber Essentials support under the 2026 v3.3 requirements
- Technical evidence for the DSPT and CQC Well Led
- GDPR and security policy documentation
- Quarterly compliance reviews
Three plans, priced per user
Billed monthly. Your exact price is confirmed after a free consultation, based on your user and device count.
Core IT
- Unlimited remote support
- 24/7 monitoring and patching
- Microsoft 365 administration
IT + Security
- Everything in Core IT
- EDR, email security and DNS filtering
- Managed backup and MFA
- Security awareness training
IT + Security + Compliance
- Everything in IT + Security
- Cyber Essentials support
- DSPT and CQC technical evidence
- Quarterly compliance reviews
Results for regulated businesses
Cyber Essentials certified within a week of starting work together. Mailbox storage raised after the previous supplier said it could not be done, at no extra licence cost.
50GB → 180GB mailboxesMoved from a single shared personal email account to individual Microsoft 365 mailboxes, with a shared inbox and secured file storage.
DSPT complete · Cyber Essentials certifiedManaged IT, security monitoring and technical compliance support across two sites.
DSPT complete · Cyber Essentials certified · ISO 27001 certifiedWhat our clients say
★★★★★Our previous IT company told us our mailboxes couldn’t be expanded. Guard IQ sorted it within days at no extra cost. Responsive and clearly knows Microsoft 365 inside out.
★★★★★We needed Cyber Essentials for a contract. Shailesh went through every question with us and we were certified within a week. Made a stressful process simple.
★★★★★We deal with the same person every time, who knows our setup. Problems get fixed quickly and he explains things in plain English.
Why businesses choose us
One dedicated engineer
The director oversees your account, so there is no helpdesk queue.
Certified and recognised
Cyber Essentials certified. Engineers hold CompTIA Security+, Network+, CySA+ and A+. Finalist, Emerging MSP of the Year, MSP Channel Insights Awards 2026.
Regulated sector experience
Hands-on DSPT, CQC and Cyber Essentials evidence work.
Written service levels
Critical issues get a response within 1 business hour.
Easy exit
Admin credentials, documentation and asset records are handed over at no cost if you leave.
Monitored around the clock
Devices are monitored 24/7, with support Monday to Friday and optional guaranteed out-of-hours cover.
Frequently asked questions
How quickly can you get onsite in North West London?
Same day across Edgware, Stanmore, Mill Hill, Hendon, Colindale, Burnt Oak, Kingsbury, Harrow, Wembley, Golders Green, Finchley and Borehamwood. Most issues are fixed remotely within business hours.
Do you provide support outside office hours?
Standard support is Monday to Friday, 9am to 5pm. Devices are monitored 24/7. Guaranteed evening and weekend cover is available as an add-on.
Can you help us pass Cyber Essentials?
Yes. We prepare your systems, answer the assessment with you and fix gaps before submission. Under the 2026 v3.3 rules, missing MFA or critical updates left unpatched for more than 14 days are automatic fails, and our managed plans cover both.
Do you complete our DSPT for us?
We provide the technical evidence: devices, accounts, backup, patching and security controls. Other sections, such as paper records and staff policies, remain with you, and we show you exactly which ones.
How does switching from our current IT provider work?
We check your current notice period, take over admin access, deploy monitoring and security, and migrate anything needed. Most clients are fully onboarded within 30 days.
Talk to us about your IT
A free 30-minute consultation. We review your current setup, your compliance obligations and which plan fits.