IT Support in Hertfordshire for Regulated Businesses
Managed IT and cyber security for care providers, law firms, accountancy practices and construction firms across Hertfordshire, from Watford and Hemel Hempstead to St Albans and Welwyn. One dedicated engineer, fixed monthly pricing, onsite support when you need it, and the evidence your regulator, insurer or main contractor asks for.
Supporting businesses across Hertfordshire
We already support clients in Hertfordshire and attend offices across the county when a fault needs hands on equipment. Remote support covers every client, wherever your staff work, including care workers in the field.
- Watford
- Hemel Hempstead
- St Albans
- Bushey
- Borehamwood
- Elstree
- Radlett
- Rickmansworth
- Potters Bar
- Hatfield
- Welwyn Garden City
- Harpenden
Based just over the border in Edgware
Our base in Edgware, HA8, is minutes from Borehamwood, Elstree and Bushey. We also offer same-day onsite support across North West London.
IT support for North West London →Built for Hertfordshire businesses with something to prove
Typical clients have 5 to 70 staff, where the owner or director makes the IT decisions.
Home care and healthcare providers
CQC-registered home care agencies and healthcare services that need to evidence data security for the DSPT and CQC Well Led, and to meet local authority tender requirements.
Law firms and accountants
Practices handling confidential client and financial data, facing cyber questions from PI insurers and Cyber Essentials requests from panels. See our pages for solicitors and accountants.
Construction and property
Contractors and property firms that need Cyber Essentials to bid for public sector work and to answer supply chain security questionnaires from main contractors.
All-in-one Managed IT, Security and Compliance
Security and compliance are built into the service, so you have one provider and one monthly bill.
Managed IT
- Unlimited remote support, Mon to Fri, 9am to 5pm
- 24/7 device monitoring and alerting
- Automated patch management
- Microsoft 365 administration
- Staff onboarding and offboarding
- Monthly IT health report
Managed security
- Endpoint detection and response
- Email security and anti-phishing
- DNS filtering and web protection
- MFA enforcement and identity hardening
- Managed backup with quarterly restore tests
- Security awareness training
Compliance
- Cyber Essentials support under the 2026 v3.3 requirements
- Technical evidence for the DSPT and CQC Well Led
- GDPR and security policy documentation
- Quarterly compliance reviews
Three plans, priced per user
Billed monthly. Your exact price is confirmed after a free consultation, based on your user and device count.
Core IT
- Unlimited remote support
- 24/7 monitoring and patching
- Microsoft 365 administration
IT + Security
- Everything in Core IT
- EDR, email security and DNS filtering
- Managed backup and MFA
- Security awareness training
IT + Security + Compliance
- Everything in IT + Security
- Cyber Essentials support
- DSPT and CQC technical evidence
- Quarterly compliance reviews
Results for regulated businesses
Moved from a single shared personal email account to individual Microsoft 365 mailboxes, with a shared inbox and secured file storage.
DSPT complete · Cyber Essentials certifiedCyber Essentials certified within a week of starting work together. Mailbox storage raised after the previous supplier said it could not be done, at no extra licence cost.
50GB → 180GB mailboxesManaged IT, security monitoring and technical compliance support across two sites.
DSPT complete · Cyber Essentials certifiedWhat our clients say
★★★★★Our previous IT company told us our mailboxes couldn’t be expanded. Guard IQ sorted it within days at no extra cost. Responsive and clearly knows Microsoft 365 inside out.
★★★★★We needed Cyber Essentials for a contract. Shailesh went through every question with us and we were certified within a week. Made a stressful process simple.
★★★★★We deal with the same person every time, who knows our setup. Problems get fixed quickly and he explains things in plain English.
Why Hertfordshire businesses choose us
One dedicated engineer
The director oversees your account, so there is no helpdesk queue and no call centre.
Certified and recognised
Cyber Essentials certified. CompTIA Security+, Network+, CySA+ and A+ qualified. Finalist, Emerging MSP of the Year, MSP Channel Insights Awards 2026.
Regulated sector experience
Hands-on Cyber Essentials, DSPT and CQC evidence work for care, legal and healthcare clients.
Written service levels
Critical issues get a response within 1 business hour.
Easy exit
Admin credentials, documentation and asset records are handed over at no cost if you leave.
Monitored around the clock
Devices are monitored 24/7, with support Monday to Friday and optional guaranteed out-of-hours cover.
Hertfordshire IT support FAQs
Do you provide onsite IT support in Hertfordshire?
Yes. We attend offices across Watford, Hemel Hempstead, St Albans, Bushey, Borehamwood, Elstree, Radlett, Rickmansworth, Potters Bar, Hatfield, Welwyn Garden City and Harpenden. Most issues are fixed remotely within business hours, and we come onsite when a fault needs hands on equipment.
We need Cyber Essentials to bid for a contract. Can you help?
Yes. We prepare your systems, answer the assessment with you and fix gaps before submission. Under the 2026 v3.3 rules, missing MFA or critical updates left unpatched for more than 14 days are automatic fails, and our managed plans cover both.
Do you complete our DSPT for us?
We provide the technical evidence: devices, accounts, backup, patching and security controls. Other sections, such as paper records and staff policies, remain with you, and we show you exactly which ones.
Do you provide support outside office hours?
Standard support is Monday to Friday, 9am to 5pm. Devices are monitored 24/7. Guaranteed evening and weekend cover is available as an add-on.
How does switching from our current IT provider work?
We check your current notice period, take over admin access, deploy monitoring and security, and migrate anything needed. Most clients are fully onboarded within 30 days.
Talk to us about your IT
A free 30-minute consultation. We review your current setup, your compliance obligations and which plan fits.